1. Why choose Help Unlimited?—>

2. How do you select your caregivers?—>

3. How do you choose the caregivers who will come to my home?—>

4. Can I choose to interview the prospective caregivers?—>

5. What if I don't care for one of the home care staff Help Unlimited sends?—>

6. What happens once I decide to use Help Unlimited?—>

7. Do we have to commit to a long-term relationship with Help Unlimited?—>

8. What are your rates for services?—>

9. Do you provide any kind of ongoing care monitoring?—>

10. Can you provide care in the setting of a nursing home or assisted living?—>

11. Can I choose to hire Help Unlimited caregivers directly?—>

12. Does Medicare pay for caregiver services?—>

13. What is Telehealth Monitoring?—>

1. Why choose Help Unlimited?
Help Unlimited has been providing caring staff to people in their homes since 1975. We are a small, locally owned and controlled agency. We have greater flexibility than large corporations or franchises. Help Unlimited can deliver the best care based on the needs of our individual clients, not the corporate structure. Our staff, both in the office and in your home, is professional, caring and simply the best.
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2. How do you select your caregivers?
All of Help Unlimited's caregivers are thoroughly interviewed and screened. References are checked and verified. A thorough background screening is conducted on each applicant. All our caregivers are CPR certified and tested for TB to insure your safety. The skills of each caregiver are tested and assessed to determine what level of care they can competently provide. Our commitment to you is that each caregiver we send you is someone we would have take care of our loved ones.
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3. How do you choose the caregivers who will come to my home?
Your Help Unlimited Care Specialist will interview you at length to determine the skills and personality needed to best suit your particular situation.
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4. Can I choose to interview the prospective caregivers?
You may arrange to interview a number of candidates for your situation. If you have chosen to have Help Unlimited employ the caregivers, there will be an hourly charge for the interview.

Because of the speed with which you may require help, there may be little time for interviews. If that is the case, we ask you to trust our judgment in sending you the best caregiver for your particular situation.
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5. What if I don't care for one of the home care staff Help Unlimited sends?
Let your Care Consultant know that you would like to make a change in your staff and why. Help Unlimited will work quickly to make a change and insure you have the person you want in your home.
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6. What happens once I decide to use Help Unlimited?
A Care Specialist or Registered Nurse will do a Comprehensive Safety Inspection of your home and recommend any needed changes. Concise Care Instructions will then be written for the caregivers to follow.
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7. Do we have to commit to a long-term relationship with Help Unlimited?
Help Unlimited understands that our clients' needs can change quickly, we request only a four-hour advance notice to cancel any scheduled care.
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8. What are your rates for services?
Rates in each area differ, but are always affordable and competitive. We choose to pay our care giving staff wages which reflect the value we place on them. Please call your local Help Unlimited office for the rates in your area.
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9. Do you provide any kind of ongoing care monitoring?
Yes. Your Care Specialist or Registered Nurse will make visits on regular intervals to insure the quality of the care provided is the best and to address any concerns you may have.
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10. Can you provide care in the setting of a nursing home or assisted living?
Yes. Help Unlimited can provide one-on-one care in the setting of a facility. We have established working relationships with most of the facilities in the areas we service.
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11. Can I choose to hire Help Unlimited caregivers directly?
Yes. You do have the option to employ your caregivers directly. This option can result in potential cost savings. Help Unlimited will charge you a referral fee for each employee you hire. If you choose to employ your caregivers, you are responsible for all applicable payroll taxes, workers compensation and other insurances. Additionally, the scheduling and supervision becomes your responsibility. Our office staff can more fully explain the benefits as well as the responsibilities when you are the employer.
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12. Does Medicare pay for caregiver services?
Medicare is a government program with very strict guidelines. Eligibility is determined by your physician. If your physician deems that he can order home care that will be covered by Medicare, you can tell your physician that you would like Help Unlimited HomeCare for those services. For additional information, please call your local Help Unlimited office toll free at 800.559.0059.
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13. What is Telehealth Monitoring?
Telehealth Monitoring is a service that uses remote care and monitoring between Help Unlimited and our patient at home.
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